Our HTML emails will reach the vast majority of your users. Our email editor has been tweaked and optimized with the right MIME headers and format to make sure your emails reach peoples' inbox and not their bulk or junk folders--they even avoid the notorious yahoo bulk folder. (Your content however, may trigger the bulk folder if it has any flagged words.) Our emails are either fully compatible or one-click compatible with most email clients.

What's One Click Compatible?
Email client programmers have had to strike a delicate balance between the ability to view emails and privacy. The most common HTML email format, multipart / text alternative, does not attach the images directly and they must be downloaded from a web server. Since server administrators can track when and by whom images are downloaded, to some extent they can track who opens their email when.

On the other hand, most HTML email is sent in this format, and the information they can collect about you is no different than what they can collect about you simply by viewing a web page. Many high-profile companies send email in the HTML format we use, such as Ebay, Yahoo, Dell, Myspace, Meetup, Evite, and Moveon. The most recent trend has been to give users the option of displaying external content on a email-to-email basis. If external content is not automatically permitted, most email clients have a one click solution that allows you to view the images in the message. Several users are savvy enough to click 'show images' if their images are not correctly being displayed.

Yahoo Mail
Fully compatible. Yahoo's default is to display all HTML and external content.

Hotmail
Fully Compatible. Hotmail's default is to display all HTML emails and external content.

Gmail
Gmail is one-click compatible, by clicking on 'Display Images Below' in the green bar on top of the email. The preferences can be changed to default to display all images.

Outlook & Outlook Express
Outlook and Outlook Express are fully compatible for Windows XP SP1, and one-click compatible for SP2. The bar that appears at the top is similar to the bar that appears in internet explorer warning users about popup windows and file downloads, so it should be familiar to most users.

Outlook and Outlook Express can be made fully compatible by unchecking the box below in Tools>Options.

Apple Mail
Apple Mail defaults to being fully compatible.

Squirrelmail
Squirrelmail is either fully compatible, one-click compatible, or default not compatible depending on the version and server settings. On our server it is one-click compatible, although the one-click is at the bottom of the message ('View Unsafe Images') and the images are replaced by an alarming 'This image has been removed for security reasons' message.

Eudora
Eudora displays its own proprietary quasi-HTML version of your message. Your message will be read but images are likely to be distorted. However, if users are savvy enough to click on File>View in Browser, their default web browser is fully compatible and will display it correctly.

Pine
Pine, Blackberries, Cellphones, and other text-based email clients will display the text version of your email correctly.

If you have any questions or want your email client tested, please

Back to top